Plumbing emergencies can strike unexpectedly and often at the worst possible time, turning calm households into chaotic scenes. There are some key essential steps to take when faced with a plumbing crisis, and here’s the key steps on what to do in a plumbing emergency.

Shut Off the Water Supply

Locate the main water shut-off valve and turn it off to stop the water flow – this is especially important if there is a leak. For this reason, it’s important to know the location of individual shut-off valves for sinks, toilets, appliances, and for the whole house or flat as well.

Assess the Situation

Identify the source of the problem – whether it’s a burst pipe, overflowing toilet, broken down boiler, or a leaking radiator. Evaluate the severity of the issue and how much your household will be affected to determine if immediate professional help is required.

Call a Plumber

Find and call a plumber. An emergency plumber might be able to come out right away but there could be a wait. Have contact information for a reliable emergency plumber available at all times in case the worst should happen, and this will make this stage shorter. Make sure that you clearly communicate the nature of the problem and follow any instructions they give you.

Contain any Damage and Reduce Risk

Use towels, buckets, or whatever you have available to contain and collect water, and move valuables and furniture away from the affected area. Turn off appliances, unplug electrical appliances near water sources to avoid electrical hazards, clear the area ensuring the affected area is safe and free of hazards, and keep children, vulnerable adults, and even pets away from the ’emergency zone.’

Document the Damage

If you think damage is sufficient enough that an insurance claim is likely, take photos or videos of the damage and keep records of any expenses related to emergency repairs as well as items damaged.

By staying calm, acting swiftly, and following these steps, you can navigate a plumbing emergency with confidence. Remember, professional help is just a call away, but your quick response can make a significant difference in minimising damage to your home.

Get in touch with Deacon Plumbing and Heating for more information about their plumbing services, or if you have a plumbing emergency.